• 1, Can I get a discount if I make a larger order?
    Yes, the more pieces you purchase, the higher the discount, we would be happy to provide you with a quote. Please contact our Sales Department on sales@refrigerated-trucks.com and provide the following information:
    - The product(s) SKU that you are interested in
    - The exact order quantity for each product
    - Your desired timeframe
    - Any special instructions, e.g. LOGO printing, etc.
    Our Sales Department will reply to you with a quotation. Please note that the larger the order, the more postage you will save.

    2. How do I customize my truck 
    We have hundred of products for your choice, you can search for the products you want from our website, if can't find the product you want, Please contact us and provide us the pictures and others, we will be happy to produce for you.

    3. Do you provide an invoice?
    Yes. Once we have received an order and payment has been cleared, the invoice will be sent to you via email.

    4, What payment methods does we accept?
    We offer a quick and easy transaction process , and accept T/T payment methods.

    5. When will I receive my items after I place an order?

    Production cycle will take about 30 days under normal circumstances, whether you order 1 or 10, Transportation by sea way about 25 days

    The duration depends on the shipping method and the destination country. Delivery times vary based on the shipping method used. If the package can not be delivered on time due to war, flood, typhoon, storm, earthquake, severe weather conditions, or any other situation which can not be foreseen or avoided, then delivery will be postponed. In the event of such delays, we will work on the issue until there is a positive solution.

    6. Can I change my shipping address after my order has been placed?
    If you wish to change your shipping address once you have placed your order please email sales@refrigerated-trucks.com  as soon as possible. If the order has not been despatched we can amend the shipping address.

    7. What do I do if there's something wrong with my delivery?
    If there is something wrong with your delivery such as you have received the wrong item please email us at sales@refrigerated-trucks.com.