• Warranty - 3/28/2017


    S & A truck has one year of free warranty period

    Verify Product is Under Warranty
    Verify below that your product is covered under our warranty.

    Disclaimer: Please check with the Warranty Department before submitting.

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  • Payment Methods - 3/28/2017


    We accept the following payment methods: T/T... Red More


  • Dispute - 3/28/2017


    If you are not satisfied with the truck you received and want to open a dispute Please follow the steps below.:

    Click "Contact Us" on the bottom of the site, then send us an e-mail

    Write down the problem with your order, offering as many details as you can. Then the customer service staff will handle your cases as soon as possible.
     
     
    Situations That We Do Not Handle Your Dispute

    S&A has the right not to handle the case when the buyer fails to provide any valid evidences in 3 working days. If you are not satisfied with the items you received and want to start a dispute case with us, we suggest you'd better provide enough evidences timely, which is very helpful for you to get free repair.

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  • International Shipping - 3/28/2017


    Can you ship the truck worldwide?

     

    S&A can ship single truck or large orders WORLDWIDE.
    You'd better note the import tax condition in your own country before ordering.
    Following is a list of different countries where we can deliver our products to:
     
    Afghanistan
    Albania
    Algeria
    American Samoa
    Andorra
    Angola
    Anguilla
    Antigua and Barbuda
    Argentina
    Armenia
    Aruba
    Australia
    Austria
    Azerbaijan
    Bahamas
    Bahrain
    Bangladesh
    Barbados
    Barthelemy
    Belarus
    Belgium
    Belize
    Benin
    Bermuda
    Bolivia
    Botswana
    Brazil
    Brunei Darussalam
    Bulgaria
    Burkina Faso
    Burundi
    Cambodia
    Cameroon
    Canada
    Canary Is.
    Cape Verde
    Cayman Islands
    Central Afri... Red More


  • Customs & Import Tax - 3/28/2017


    Customs is a government agency, which is responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.
     
    We don't add taxes, VAT, or other hidden charges.
     
    In most countries, however, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.
     
    The rules are different in every country. Unfortunately there is noway for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.
     
    Therefore, we cann... Red More


  • Make Orders - 3/28/2017


    1). Choose truck model, make custom requirements.


    2). We offer quotation.


    3). Buyer confirms the offer and counsels terms of the contract.


    4). Do the payment.


    5). We arrange the production, and transportation by sea to the nearest port from the buyer, the buyer is responsible for customs clearance.


    6). Buyers check the conditions of truck, and leave anti-collapse to us to deal with.


    7). Transaction complete.

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  • Terms and Conditions - 3/28/2017


    1.Web Site Content.
     
    The features, content, specifications, products and prices of products and services described or depicted on Web Site may be changed by us at any time without notice. Any weights, measurements and similar descriptions that we provide on the Web Site are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of the products we feature on the Web Site, including the applicable sizes, designs and colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. In addition, we may make changes in information about price and availability without notice. The inclusion of any product... Red More


  • Customer Service - 3/28/2017


    1, Can I get a discount if I make a larger order?
     
    Yes, the more pieces you purchase, the higher the discount, we would be happy to provide you with a quote. Please contact our Sales Department on sales@refrigerated-trucks.com and provide the following information:
    - The product(s) SKU that you are interested in
    - The exact order quantity for each product
    - Your desired timeframe
    - Any special instructions, e.g. LOGO printing, etc.
    Our Sales Department will reply to you with a quotation. Please note that the larger the order, the more postage you will save.
     

    2. How do I customize my truck 
    We have hundred of products for your choice, you can sear... Red More


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